Terms & Conditions

Welcome to ZED MSME Services. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or our services.

1. Acceptance of Terms

By accessing this website or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

2. About Our Services

ZED MSME Services provides consultancy and assistance related to:

  • ZED Certification for MSMEs

  • Government scheme guidance

  • Documentation support

  • Application assistance

  • Assessment preparation

  • Compliance consulting

  • Other certification-related advisory services

We provide professional guidance and support throughout the certification process. However, the final approval, certification, or subsidy is solely determined by the respective government authorities or certification bodies.

3. Eligibility

By using our services, you confirm that:

  • You are at least 18 years of age.

  • You are authorized to represent your business, organization, or MSME.

  • The information you provide is accurate and complete.

4. User Responsibilities

You agree to:

  • Provide accurate and truthful information.

  • Submit genuine business documents.

  • Cooperate during the documentation and assessment process.

  • Respond promptly to requests for additional information.

  • Not misuse the website or attempt unauthorized access.

Any delay caused by incomplete or incorrect information may affect the certification process.

5. Service Fees

Certain services may require payment.

By purchasing our services, you agree that:

  • Fees will be communicated before work begins.

  • Payments are subject to applicable taxes.

  • Fees paid for completed work are generally non-refundable unless otherwise agreed in writing.

  • Government fees, certification fees, assessment charges, or third-party charges are separate unless specifically mentioned.

6. No Guarantee of Certification

While we strive to maximize the chances of successful certification, we do not guarantee:

  • Approval of any certification

  • Government subsidy approval

  • Assessment scores

  • Bronze, Silver, or Gold ZED rating

  • Processing timelines

Final decisions remain solely with the relevant authorities and assessment agencies.

7. Intellectual Property

All content available on this website, including:

  • Text

  • Graphics

  • Images

  • Logos

  • Designs

  • Documents

  • Downloads

  • Website layout

is the intellectual property of ZED MSME Services unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited without written permission.

8. Website Usage

You agree not to:

  • Upload malicious software.

  • Attempt to hack or interfere with website operations.

  • Use automated tools to scrape website data.

  • Copy or reproduce website content without permission.

  • Use the website for unlawful purposes.

Violation of these terms may result in legal action.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for:

  • Their content

  • Privacy practices

  • Services

  • Availability

  • Accuracy of information

Users access third-party websites at their own risk.

10. Limitation of Liability

To the fullest extent permitted by law, ZED MSME Services shall not be liable for:

  • Business losses

  • Loss of profits

  • Loss of data

  • Delays caused by government authorities

  • Rejection of certification applications

  • Technical interruptions

  • Third-party service failures

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

11. Confidentiality

We treat client information with appropriate confidentiality and use it only for providing requested services or as required by law.

However, we cannot guarantee absolute security of information transmitted over the internet.

12. Cancellation and Refund Policy

Refund requests will be evaluated based on the stage of service completion.

No refund shall generally be applicable for:

  • Completed consultancy work

  • Submitted applications

  • Government or third-party fees

  • Assessment-related expenses already incurred

Any approved refund shall be processed within a reasonable period.

13. Disclaimer

The information provided on this website is for general informational purposes only.

Government policies, eligibility criteria, subsidies, and certification requirements may change without prior notice.

Users should verify the latest information before making business decisions.

14. Indemnification

You agree to indemnify and hold harmless ZED MSME Services, its employees, consultants, and affiliates against any claims, damages, liabilities, or expenses arising from:

  • False information provided by you

  • Violation of these Terms

  • Misuse of our services

  • Non-compliance with applicable laws

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

16. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated Terms.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.

By continuing to use this website and our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.